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How to track my Gossby order?In this article you will find information about how to: Track your order on Gossby website Track your order from your order confirmation email Find tracking links directly on your fulfillment email View order status on your Gossby account 1. Track your order on Gossby website You can simply track your order and see all the order information from Gossby website at Track order page. First, go to Track order page on Gossby website.
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How long does it take to receive my Gossby order?In this article, you will know about: The estimated delivery date for both Standard & Express shipping How to check my order estimated delivery date 1. The expected delivery time The estimated delivery time is different and depends on your location and the shipping method. For mug, canvas, T-shirt, hoodie, poster, blanket, aluminum ornament, pillow, flatcard, wine glass, you can check the shipping time on the table below:
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Where does my Gossby order ship from?Our company operates with several fulfillment centers around the world. We have warehouses in: United States of America Australia United Kingdom Netherlands Poland Italy Canada Vietnam China Once the order is placed, Gossby will route your order to one or more suppliers based on the delivery location and product types in the order, who then print and ship the order. In some cases, orders with multiple types of products may come from multiple suppliers, which means that your order could arrive in separate packages at different times.
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Why is my Gossby tracking number not working?1. Tracking information may not be updated immediately for some reasons The tracking number has just been created and the tracking information may not have been updated yet. After being sent out, your tracking number will need up to 7 days to be updated due to delays between the scanning process and the website's updates. The package may not be scanned until it reaches the regional hub near the destination.
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How to use Express shipping service?1. How to use Express Shipping? Currently, Express Shipping is only available in the United States, the United Kingdom, Australia, and Canada. In terms of products, Express Shipping is available for almost all kinds of items. If the item you are looking at can apply Express Shipping, an option will automatically appear as below: Therefore, if you do not see this option on your item, it can be either your location or the items which are not compatible with the Express shipping option.
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Why is my parcel stuck in transit for days?There could be many reasons for this to happen. We have listed down some main reasons that could happen to your package being in transit for days. Even though what happens during the shipment is out of our control, we still try our best to support you if there are any issues. Weather conditions or traffic – It is not so rare that during busy periods, such as holidays, or heavy snow, the parcel would take longer to arrive at its destination.
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What are my options for shipping methods?During ‘Checkout’ you have an option to choose the shipping method. We offer two shipping options - Standard Shipping and Express Shipping. Delivery Time is different and depends on your location and the shipping method. Kindly check the detail below: Please note that these are estimated delivery times only. In some unfortunate cases, due to unexpected weather disasters, strikes, and pandemic outbreaks... which impede transportation access, shipping might be delayed.
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Track my orders using my Gossby AccountThis instruction is about using Gossby Account to track all your orders. You can also use other ways to track, please refer to this article for details. Once you ordered on Gossby, an account will be automatically created for you. Otherwise, you can create an account whenever you want by accessing the website and choosing the Sign In option. As long as the email you are using to log in to your Gossby Account is the one you used when purchased at Gossby, all your previous orders will be archived there.
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What shipping couriers does Gossby use?For standard shipping, we use different couriers below: DHL UPS USPS Royal Mail Aramex For express shipping, it is only available in some countries for now. Please see the following details : Note: Carriers can be impacted by different events in certain areas. Check for known shipping delays in your area using the links below: FedEx service alerts USPS service alerts UPS service alerts DHL service alerts For any other concerns about pickup, delivery, and shipping delays, please chat with us using the chat button or go to our contact us page.
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Does Gossby ship to my country?We currently offer shipments to the following countries: US, UK, CA, AU, DE, NL, FR, AT, NO, EU, IE, CH, NZ, and IT. If you have received a message indicating that we are unable to ship to your country, it may be due to the lack of material or a high rate of unsuccessfully delivered packages in your area. We apologize for any inconvenience this may cause and hope to expand our shipping capabilities to more countries in the future.