Can I change my shipping address or design after placing an order?

Only within the first 2 hours since the order was placed, you can change your shipping address or design options (hair, color, quotes....) and you can do it on your own. You can check how to do it here. After this 2-hour timeframe, please contact us via live chat so we can check it for you, as we can not guarantee that the design or your shipping address can still be edited. Please be noted that we can only proceed with your edit design/shipping address request if the order has not been processed. Therefore, make sure to contact us as soon as you can.

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