Promotion Code
- How do I get a discount code?
- Why is my promo code not working?
- Why did I not receive the welcome discount code after subscribing?
- How do I apply a discount code?
- Oops, I got the discount code issue
Shipping & Delivery
- How to track my Gossby order?
- How long does it take to receive my Gossby order?
- Why is my Gossby tracking number not working?
- Why is my parcel stuck in transit for days?
- Where does my Gossby order ship from?
- How to use Express shipping service?
Product Information
View all articlesGeneral Inquiries
- Can I include a receipt or a gift card on my package?
- Can I use multiple addresses on one order?
- How to customize and place a Gossby order?
- How to contact Gossby?
- How to unsubscribe from Gossby email list?
- Is the mug microwave and dishwasher safe?
Manage or Cancel order
- Buy favorite items again
- Can I add or remove an item to my order after placing it?
- Can I change my design after placing the order?
- Can I change my shipping address after placing the order?
- Can I order a personalized product without names?
- How to add or remove items from my cart?
Payments and Billing
- How do I calculate shipping costs?
- Do I need to pay for Tax?
- Tax - Frequently Asked Questions
- Which payment methods and currency does Gossby accept?
- Why do I need to verify my card?
- Why was I charged without purchasing anything?
Refund and Replacement
- Can I return my order from Gossby?
- How long does it take to get a replacement or refund?
- How to get my refunds or replacement?
- What should I do in case of late or missing refunds?
My Account
- Account Overview
- Change Gossby Password
- Forgot Gossby password
- Sign In and Sign Up your Gossby account
- Why am I received a "Verify your Gossby account" email?