We always want you to be completely satisfied with your purchase. If you have any issues with your order, you can request a refund or replacement item. Here's what you need to know: 1. When can you request a refund/replacement? You can request a refund or replacement item in the following scenarios: The item is not as described. The item is defective, such as damaged, chipped, wrong designs, wrong colors compared to the preview, low-quality, and so on.

Currently, we do not have policies regarding the return of the item. In case your order is broken/damaged, wrong, or low-quality, please contact us as soon as possible. If you are offered a refund or a replacement order, there will be no need to return the received item. Kindly check this article for details about refunds and replacements. If you are having issues with your purchase, please contact us within 30 days since you received it.

1. Refund Once the refund has been processed, an email will be sent to you to confirm this information. After our agent confirmed that the refund has been done, the refund amount will be reflected on your payment account within 3-7 business days with PayPal and 8 -15 business days with your Credit Card, depending on the process of your bank.    2. Replacement If you agree with the estimated delivery time, we will proceed with the replacement for you right away.

Once the refund has been done from our end, the refund amount will be reflected on your payment account within 3-7 business days with PayPal and 8 -15 business days with your Credit Card, depending on the process of your bank.   In case you have not received your refund after this time, please chat with us so we could check if your refund amount has been processed accurately. If the refund has been transferred successfully to your bank, we will send you the refund invoice via email as proof.