At Gossby, we understand that keeping your account information up-to-date is crucial for a seamless shopping experience. If you need to change the email address associated with your Gossby account, follow these simple steps:
Step-by-Step Guide to Changing Your Email Address
Step 1: Sign in to your account
Step 2: Go to Account Settings
Step 3: Edit Your Email Address
In the Account Settings section, look for the option to update your email address.
Click on the "Edit" next to your current email address.
Step 4: Enter New Email Address
Step 5: Verify Your Identity:
For security purposes, we may ask you to verify your identity.
This could involve entering your current password or receiving a verification code sent to your current email address.
NOTE: The new email confirmation link is only valid for 24 hours. If you encounter an error, please try again and click on the link in the new email.
After verifying your identity, click on the "Save" or "Update" button to confirm the changes.
You will receive a confirmation email at your new email address. Open this email and follow any additional instructions to complete the update process.
Step 6: Log In with Your New Email Address
Once the change is confirmed, log out of your Gossby account.
Log back in using your new email address and your existing password to ensure the update was successful.
Tips:
Check Spam/Junk Folders: Sometimes, confirmation emails can end up in spam or junk folders. Be sure to check these folders if you don’t see the email in your inbox.
Keep Your Password Secure: Make sure your password is strong and secure. Avoid using easily guessable information like birthdays or common words.
Contact Support: If you encounter any issues during the process, don't hesitate to contact us for assistance. We will help you resolve any problems and ensure your account information is updated correctly.