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What are my options for shipping methods?
Last Updated: 1 year ago

During ‘Checkout’ you have an option to choose the shipping method. We offer two shipping options - Standard Shipping and Express Shipping. Delivery Time is different and depends on your location and the shipping method. Kindly check the detail below:Please note that these are estimated deliver...

How do I get a discount code?
Last Updated: 1 year ago

Coupons are unique codes that you can enter at checkout and get a discount on your purchases. Here’s how to get a discount code from our store easily.1. Subscribe to our websiteAfter subscribing successfully to our website, you will be received a discount code via your email address. Meanwhile, if y...

Why can't I finish my order?
Last Updated: 1 year ago

Are you having trouble completing your order on our checkout page? Don't worry, we're here to help! Here are some tips to consider:1. Make sure all mandatory fields on the checkout page are filled outNote: Please note that our system does not support shipping to multiple addresses in one order....

How do I calculate shipping costs?
Last Updated: 1 year ago

The Shipping fee is compulsory for all orders. It can be checked on the Checkout page before you place the order.What you pay for an order: Your total payment = product price + shipping fee + tax (if any) The shipping fee is not included in any product price. It will be calculated based on...

Do I need to pay for Tax?
Last Updated: 1 year ago

The Shipping fee is compulsory for all orders, while VAT Tax is only required for some countries. All fees can be checked on the Checkout page before you place the order.Note: You are charged for VAT Tax, it is not imported TaxSo this is what you pay for an order: Your total payment = product p...

Which payment methods and currency does Gossby accept?
Last Updated: 1 year ago

Payment methods.As we mentioned on this page, Gossby accepts two payment methods: PaypalCredit/Debit card.NOTE: For customers in the US and the UK, “Buy now, pay later” is an available option at checkout with Paypal. To know about this, please take a look hereAccepted currenciesWhen shopping on...

Oops, I got the discount code issue
Last Updated: 1 year ago

Using coupons is a popular and easy way to cut the cost of your order, however, there are some unseen situations relating to not applying a discount code.If you encounter the discount code issue, please follow the steps below and record a screenshot video during your action, so we can investigate an...

How to use Express shipping service?
Last Updated: 1 year ago

1. How to use Express Shipping?Currently, Express Shipping is only available in the United States, the United Kingdom, Australia, and Canada. In terms of products, Express Shipping is available for almost all kinds of items.If the item you are looking at can apply Express Shipping, an option will au...

Why is my parcel stuck in transit for days?
Last Updated: 1 year ago

There could be many reasons for this to happen. We have listed down some main reasons that could happen to your package being in transit for days. Even though what happens during the shipment is out of our control, we still try our best to support you if there are any issues.Weather conditions or tr...

How to unsubscribe from Gossby email list?
Last Updated: 1 year ago

If you’re getting emails you don’t want in your Gmail inbox from Gossby, you can unsubscribe from our email at any time you want. Although we really love to get in touch with you, we do respect your choice to unsubscribe from our email. In this article, you will find out:The reasons why you're getti...