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Why didn't I receive a confirmation email after placing the order?

Upon your order has been placed successfully, you will normally receive an email containing your order information from us within a few hours. Please check your spam folder since the confirmation email might go there instead of your inbox.

If you have not received your confirmation after 24 hours, it may be that your order has failed to place, our mailing system encountered some errors, or you mistyped the email address when placing your order. 

Do not hesitate to contact our support team so we can check your order and resend the confirmation to your email. 

You can click here to meet our Support agents.