First of all, please refer to this article that explains why the tracking details do not update for a while.
Here are some reasons why your tracking information has not been updated for several days:
- It has just been created.
- The package may not be scanned until it reaches the regional hub near the destination.
- The package is in transit between the origin and the destination country.
- The package arrived in your country and will be delivered without new updates.
In those cases, you can rest assured that the delivery is still on the way.
You can check the expected arrival date on the Emails we sent during the processing time and also on Order details that were added in those emails. Besides, you can also contact us via this link so our Support team can assist further.