Announcement 1

• 2020 Halloween Cut-off time

General Guidelines 4

• How to unsubcribe from Gossby email list?
• How to use my promo codes?
• Why don't I have response from Gossby team?
• Can the mug used with dishwasher and microwave?

Product Information 4

• Gossby Products list
• How to choose my T-shirt sizes?
• Does Gossby add Giftcards and Receipts on package?
• Will all products arrive in one package?

Place an order 5

• How do I add or remove items from my cart?
• Can I leave the name option as blank when personalizing my product design?
• Why can't I place my order?
• Why didn't I receive confirmation email after placing the order?
• Why can't I select my country when placing the order?

Edit an order 5

• Can I change my product design after placing the order?
• Can I add or remove products from my existing order?
• Can I change my shipping address after placing the order?
• How to cancel my order?
• Why is my order cancelled?

Payments 6

• Which payment methods and currency does Gossby accept?
• Why was I charged without purchasing anything?
• Why do I have to pay for Tax and Shipping fee?
• Can I pay in my currency?
• Why do I need to verify my card?

See all 6 articles

Tracking orders 2

• Why is my tracking number not working? What can I do?
• How to track my order?

Refund and Replacement 3

• What should I do to get a replacement for my order?
• How to get my refunds and how long it takes to process?
• Can I return my order?